Find the Tizen platform on a Samsung TV

2026-11-13

Match the full model number to Samsung’s model-group table before checking an app.

How it works

Samsung’s developer table groups lineups by year and platform. Similar screen sizes and marketing names can belong to different model groups. After identifying the model, confirm the app in the regional TV store.

What to do

1. Write down the complete model code from the TV information screen.
2. Look up the model group in Samsung’s current table.
3. Search for the app on the TV’s own store and record the publisher name.

Find the exact Samsung model code

A Samsung TV sold as a 55-inch QLED can have a different platform from another 55-inch Samsung set. Find the full model code on the label or in the TV’s support information. Keep its country suffix when you ask the app publisher about availability. Use Samsung’s model-group table to identify the relevant platform family and development target.

For example, Samsung puts the 2026 QN90H lineup in a Tizen 10.0 developer group. The developer table identifies the platform. Check the television’s Apps store and the publisher’s current support list for app availability in your market.

Check where the app is actually running

If you usually select HDMI 1 to watch, the player may be running on a connected box. Return to the Samsung Home screen and open Apps to confirm a native installation. Check the box separately if you intend to use its store. An app bought for a connected device may have its own licence and sign-in process.

If a native app is installed but one item plays without audio, open a known-good programme in the same app before changing the TV region or resetting it. A missing track in one programme calls for a different check from an app that cannot launch.