TV guides
Diagnose an empty programme guide after refresh
Check the guide response, programme date range and exact channel mapping in that order when a completed refresh leaves an empty grid.
EPG and TV guide setup
Match channel identifiers, convert schedule times and isolate missing guide entries.
Browse the library
TV guides
Fix a TV guide that is one hour off
Confirm an hour-wide guide shift against a real programme and its UTC offset before changing the device clock or adding a player correction.
TV guides
Match XMLTV entries to playlist channels
Match a playlist’s channel identifier to both the XMLTV channel definition and its programme rows before changing guide offsets.
TV guides
Read a programme time in the source time zone
Convert an explicit XMLTV offset to UTC, then to the viewer’s region. Use the programme date when local clocks change.
XMLTV troubleshooting
A guide download ends before the closing XML element
A partial response can fail parsing even if its opening channel data looks right.
XMLTV troubleshooting
A guide entry has a zero-minute duration
A start and stop at the same instant leave no interval for the guide to display.
XMLTV troubleshooting
A guide refresh shows channel names and no programmes
Successful channel import does not establish that programme rows exist for the selected window.
XMLTV troubleshooting
A numeric offset in the TV guide will not parse
The hour and minute fields of a numeric offset must form a valid offset.
XMLTV troubleshooting
A partial schedule date cannot identify a TV slot
A date-only value cannot establish the minute of a scheduled event in this check.
XMLTV troubleshooting
A programme ends before it starts in the guide
Compare start and stop after interpreting their offsets. A wall-clock comparison can be misleading across midnight.
XMLTV troubleshooting
A TV guide URL returns an HTML login or error page
An XMLTV address can return a login or error page. Confirm the actual response body before troubleshooting channel IDs or guide offsets.
XMLTV troubleshooting
An unescaped ampersand stops XMLTV parsing
A literal ampersand in XML text must be encoded correctly.
XMLTV troubleshooting
An XMLTV file has programmes and no channel definitions
Check the channel declaration section before importing a file with programme rows only.
XMLTV troubleshooting
An XMLTV programme exists with a blank title
Check the title element separately from station matching and timestamps.
XMLTV troubleshooting
Find an impossible date in an XMLTV guide
A plausible-looking timestamp can still have an invalid calendar date.
XMLTV troubleshooting
Find an invisible space in a TV guide identifier
A trailing space makes two otherwise similar strings different join keys.
XMLTV troubleshooting
Fix a programme with no channel reference
A programme needs a channel reference even when the file contains only one station.
XMLTV troubleshooting
How to represent a programme that ends after midnight
Use the next calendar date in an XMLTV stop timestamp when a programme crosses midnight, then compare start and stop in UTC.
XMLTV troubleshooting
Keep a local station name with an ampersand in the guide
The escaped text form preserves the visible station label without breaking XML.
XMLTV troubleshooting
The programme begins at the right time but has no usable end
Validate the stop timestamp independently. A correct start alone cannot establish duration.
XMLTV troubleshooting
The XMLTV display name matches but the guide is empty
A label in the programme's channel field cannot join to a different ID.
XMLTV troubleshooting
Two guide sources disagree because one omits the offset
Use explicit offsets when comparing sources that may apply different clock defaults.
XMLTV troubleshooting
Two XMLTV rows are duplicates after converting to UTC
Different written offsets can describe the same programme interval.
XMLTV troubleshooting
What to do when an XMLTV export has no stop time
An absent stop field is distinct from a malformed stop timestamp.
XMLTV troubleshooting
Why two XMLTV channels can share the wrong schedule
Separate two stations that share an XMLTV ID and reconcile both programme rows and playlist references before refreshing the guide.
XMLTV troubleshooting
Why XMLTV channel IDs fail after a case change
Preserve the literal source identifier, including capitalization.
Historical clock change
Adak TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Adak. Use an explicit offset when mapping the affected programme.
Historical clock change
Adak TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Adak. Use an explicit offset when mapping the affected programme.
Historical clock change
Anchorage TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Anchorage. Use an explicit offset when mapping the affected programme.
Historical clock change
Anchorage TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Anchorage. Use an explicit offset when mapping the affected programme.
Historical clock change
Auckland TV guide clock change on 06 April 2025
The local time 02:30 on 06 April 2025 is repeated in Pacific/Auckland. Use an explicit offset when mapping the affected programme.
Historical clock change
Auckland TV guide clock change on 28 September 2025
The local time 02:30 on 28 September 2025 is skipped in Pacific/Auckland. Use an explicit offset when mapping the affected programme.
Historical clock change
Azores TV guide clock change on 26 October 2025
The local time 00:30 on 26 October 2025 is repeated in Atlantic/Azores. Use an explicit offset when mapping the affected programme.
Historical clock change
Azores TV guide clock change on 30 March 2025
The local time 00:30 on 30 March 2025 is skipped in Atlantic/Azores. Use an explicit offset when mapping the affected programme.
Historical clock change
Beirut TV guide clock change on 25 October 2025
The local time 23:30 on 25 October 2025 is repeated in Asia/Beirut. Use an explicit offset when mapping the affected programme.
Historical clock change
Beirut TV guide clock change on 30 March 2025
The local time 00:30 on 30 March 2025 is skipped in Asia/Beirut. Use an explicit offset when mapping the affected programme.
Historical clock change
Broken Hill TV guide clock change on 05 October 2025
The local time 02:30 on 05 October 2025 is skipped in Australia/Broken_Hill. Use an explicit offset when mapping the affected programme.
Historical clock change
Broken Hill TV guide clock change on 06 April 2025
The local time 02:30 on 06 April 2025 is repeated in Australia/Broken_Hill. Use an explicit offset when mapping the affected programme.
Historical clock change
Cairo TV guide clock change on 25 April 2025
The local time 00:30 on 25 April 2025 is skipped in Africa/Cairo. Use an explicit offset when mapping the affected programme.
Historical clock change
Cairo TV guide clock change on 30 October 2025
The local time 23:30 on 30 October 2025 is repeated in Africa/Cairo. Use an explicit offset when mapping the affected programme.
Historical clock change
Casablanca TV guide clock change on 06 April 2025
The local time 02:30 on 06 April 2025 is skipped in Africa/Casablanca. Use an explicit offset when mapping the affected programme.
Historical clock change
Casablanca TV guide clock change on 23 February 2025
The local time 02:30 on 23 February 2025 is repeated in Africa/Casablanca. Use an explicit offset when mapping the affected programme.
Historical clock change
Chatham TV guide clock change on 06 April 2025
The local time 03:15 on 06 April 2025 is repeated in Pacific/Chatham. Use an explicit offset when mapping the affected programme.
Historical clock change
Chatham TV guide clock change on 28 September 2025
The local time 03:15 on 28 September 2025 is skipped in Pacific/Chatham. Use an explicit offset when mapping the affected programme.
Historical clock change
Dublin TV guide clock change on 26 October 2025
The local time 01:30 on 26 October 2025 is repeated in Europe/Dublin. Use an explicit offset when mapping the affected programme.
Historical clock change
Dublin TV guide clock change on 30 March 2025
The local time 01:30 on 30 March 2025 is skipped in Europe/Dublin. Use an explicit offset when mapping the affected programme.
Historical clock change
Easter TV guide clock change on 05 April 2025
The local time 21:30 on 05 April 2025 is repeated in Pacific/Easter. Use an explicit offset when mapping the affected programme.
Historical clock change
Easter TV guide clock change on 06 September 2025
The local time 22:30 on 06 September 2025 is skipped in Pacific/Easter. Use an explicit offset when mapping the affected programme.
Historical clock change
Edmonton TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Edmonton. Use an explicit offset when mapping the affected programme.
Historical clock change
Edmonton TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Edmonton. Use an explicit offset when mapping the affected programme.
Historical clock change
Gaza TV guide clock change on 12 April 2025
The local time 02:30 on 12 April 2025 is skipped in Asia/Gaza. Use an explicit offset when mapping the affected programme.
Historical clock change
Gaza TV guide clock change on 25 October 2025
The local time 01:30 on 25 October 2025 is repeated in Asia/Gaza. Use an explicit offset when mapping the affected programme.
Historical clock change
Halifax TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Halifax. Use an explicit offset when mapping the affected programme.
Historical clock change
Halifax TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Halifax. Use an explicit offset when mapping the affected programme.
Historical clock change
Havana TV guide clock change on 02 November 2025
The local time 00:30 on 02 November 2025 is repeated in America/Havana. Use an explicit offset when mapping the affected programme.
Historical clock change
Havana TV guide clock change on 09 March 2025
The local time 00:30 on 09 March 2025 is skipped in America/Havana. Use an explicit offset when mapping the affected programme.
Historical clock change
Jerusalem TV guide clock change on 26 October 2025
The local time 01:30 on 26 October 2025 is repeated in Asia/Jerusalem. Use an explicit offset when mapping the affected programme.
Historical clock change
Jerusalem TV guide clock change on 28 March 2025
The local time 02:30 on 28 March 2025 is skipped in Asia/Jerusalem. Use an explicit offset when mapping the affected programme.
Historical clock change
Lord Howe TV guide clock change on 05 October 2025
The local time 02:15 on 05 October 2025 is skipped in Australia/Lord_Howe. Use an explicit offset when mapping the affected programme.
Historical clock change
Lord Howe TV guide clock change on 06 April 2025
The local time 01:45 on 06 April 2025 is repeated in Australia/Lord_Howe. Use an explicit offset when mapping the affected programme.
Historical clock change
Macquarie TV guide clock change on 05 October 2025
The local time 02:30 on 05 October 2025 is skipped in Antarctica/Macquarie. Use an explicit offset when mapping the affected programme.
Historical clock change
Macquarie TV guide clock change on 06 April 2025
The local time 02:30 on 06 April 2025 is repeated in Antarctica/Macquarie. Use an explicit offset when mapping the affected programme.
Historical clock change
Nassau TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Nassau. Use an explicit offset when mapping the affected programme.
Historical clock change
Nassau TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Nassau. Use an explicit offset when mapping the affected programme.
Historical clock change
Santiago TV guide clock change on 05 April 2025
The local time 23:30 on 05 April 2025 is repeated in America/Santiago. Use an explicit offset when mapping the affected programme.
Historical clock change
Santiago TV guide clock change on 07 September 2025
The local time 00:30 on 07 September 2025 is skipped in America/Santiago. Use an explicit offset when mapping the affected programme.
Historical clock change
Sofia TV guide clock change on 26 October 2025
The local time 03:30 on 26 October 2025 is repeated in Europe/Sofia. Use an explicit offset when mapping the affected programme.
Historical clock change
Sofia TV guide clock change on 30 March 2025
The local time 03:30 on 30 March 2025 is skipped in Europe/Sofia. Use an explicit offset when mapping the affected programme.
Historical clock change
St Johns TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/St_Johns. Use an explicit offset when mapping the affected programme.
Historical clock change
St Johns TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/St_Johns. Use an explicit offset when mapping the affected programme.
Historical clock change
Tirane TV guide clock change on 26 October 2025
The local time 02:30 on 26 October 2025 is repeated in Europe/Tirane. Use an explicit offset when mapping the affected programme.
Historical clock change
Tirane TV guide clock change on 30 March 2025
The local time 02:30 on 30 March 2025 is skipped in Europe/Tirane. Use an explicit offset when mapping the affected programme.
Historical clock change
Vancouver TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Vancouver. Use an explicit offset when mapping the affected programme.
Historical clock change
Vancouver TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Vancouver. Use an explicit offset when mapping the affected programme.
Historical clock change
Winnipeg TV guide clock change on 02 November 2025
The local time 01:30 on 02 November 2025 is repeated in America/Winnipeg. Use an explicit offset when mapping the affected programme.
Historical clock change
Winnipeg TV guide clock change on 09 March 2025
The local time 02:30 on 09 March 2025 is skipped in America/Winnipeg. Use an explicit offset when mapping the affected programme.
Related questions
Does a programme guide contain the actual video?
A programme guide describes channels and schedules. The player opens the media through the service’s separate playback source.
Why does one channel show another station’s schedule?
The player may have matched the display name to another feed. Check the source channel identifier and the local edition, then remap just that channel.
How do I test a guide after a clock change?
Compare a programme with a known source time and explicit UTC offset. Check a second channel before applying a fixed shift.
What should I record when captions appear late?
Note the title, episode, player version, track language and the offset at two points. A fixed offset and a drift over time call for different tests.