XMLTV troubleshooting

A guide refresh shows channel names and no programmes

Successful channel import does not establish that programme rows exist for the selected window.

Successful channel import does not establish that programme rows exist for the selected window.

Reproduce the condition

The XMLTV sample below is a small synthetic file. It carries no active media source or account data.

<tv>
  <channel id="news.example"><display-name>Example News</display-name></channel>
</tv>

What the local check found

Reproducible check against the packaged fixture and parser.
Expected signalObserved signal
No programme rowsNo programme rows

What to do next

Check the export's programme count and date range. If there are no programme rows, request an updated schedule before changing the player mapping.

What to share if the problem continues

  • The exact parser result and version of the importer or player.
  • A minimal redacted sample with dates, IDs or segment names retained as needed.
  • The output after checking the source export separately from the viewer app.

Sources and further reading