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Device and app evidence

Diagnose a missing DASH track on Samsung Tizen

Samsung lists DASH feature support per Tizen baseline. A valid MPD can use a feature beyond the installed television target.

Samsung lists DASH feature support per Tizen baseline. A valid MPD can use a feature beyond the installed television target.

Confirm the exact product or platform

Check current availability for your device and market through the cited publisher.
CheckManufacturer or publisher evidence
PlatformSamsung Tizen
AudioChannelConfigurationListed from Tizen 5.0
DASH preselectionListed from Tizen 6.5

What to do on your device

  1. Ask the content owner or player publisher whether the MPD uses AudioChannelConfiguration or preselection.
  2. Check the exact Tizen target and compare a known working DASH title with the same audio codec.
  3. Report the affected model and manifest feature without posting private media URLs.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Sources and further reading