Device and app evidence
Samsung 2023 TV apps and Tizen 7.0 · IPTV setup and compatibility
When a newly deployed hosted player opens on a recent TV but fails on a 2023 set, reproduce the app load on the M94 target first.

When a newly deployed hosted player opens on a recent TV but fails on a 2023 set, reproduce the app load on the M94 target first.
Confirm the exact product or platform
| Check | Manufacturer or publisher evidence |
|---|---|
| Platform | Samsung Tizen |
| Publisher | Samsung |
| Applicable version | Tizen 7.0 |
| Model year | 2023 |
| Platform target | Tizen 7.0 |
| Documented web engine | Chromium M94 |
| Example model group | 23TV_PREMIUM1 |
| Representative model codes | QCQ800 and QCQ900 |
What to do on your device
- Check the complete model code against 23TV_PREMIUM1. Examples in Samsung’s table include QCQ800 and QCQ900.
- Check the documented 2023 media table before selecting a codec, because the browser engine and decoder capabilities answer different questions.
- Record the app publisher, country of the TV store and installed software version before troubleshooting a missing app.
Test the viewing task
Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.