Device and app evidence
Samsung 2020 TV apps and Tizen 5.5 · IPTV setup and compatibility
Samsung groups models including QTQ950 and LS03T under Tizen 5.5. M69 is the relevant web engine for app loading on that group.
Samsung groups models including QTQ950 and LS03T under Tizen 5.5. M69 is the relevant web engine for app loading on that group.
Confirm the exact product or platform
| Check | Manufacturer or publisher evidence |
|---|---|
| Platform | Samsung Tizen |
| Publisher | Samsung |
| Applicable version | Tizen 5.5 |
| Model year | 2020 |
| Platform target | Tizen 5.5 |
| Documented web engine | Chromium M69 |
| Example model group | 20TV_PREMIUM |
| Representative model codes | QTQ950 and LS03T |
What to do on your device
- Check the complete model code against 20TV_PREMIUM. Examples in Samsung’s table include QTQ950 and LS03T.
- When audio works in another app, check the 2020 media table and record the exact affected app and delivery type.
- Record the app publisher, country of the TV store and installed software version before troubleshooting a missing app.
Test the viewing task
Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.