Device and app evidence

Samsung 2017 TV apps and Tizen 3.0 · IPTV setup and compatibility

Samsung documents Tizen 3.0 for this 2017 premium group, while the same year includes an entry group using Tizen 2.4.

Samsung documents Tizen 3.0 for this 2017 premium group, while the same year includes an entry group using Tizen 2.4.

Confirm the exact product or platform

Check current availability for your device and market through the cited publisher.
CheckManufacturer or publisher evidence
PlatformSamsung Tizen
PublisherSamsung
Applicable versionTizen 3.0
Model year2017
Platform targetTizen 3.0
Documented web engineChromium M47
Example model group17TV_PREMIUM
Representative model codesQMQ7F and UMU8000

What to do on your device

  1. Check the complete model code against 17TV_PREMIUM. Examples in Samsung’s table include QMQ7F and UMU8000.
  2. Confirm the model group before treating a 2017 production year as a Tizen 3.0 guarantee.
  3. Record the app publisher, country of the TV store and installed software version before troubleshooting a missing app.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Sources and further reading