Device and app evidence

Samsung 2016 TV apps and Tizen 2.4 · IPTV setup and compatibility

Tizen 2.4 is a WebKit-era target in Samsung’s web-engine table. Advice for a newer Chromium-based TV app needs separate testing here.

Tizen 2.4 is a WebKit-era target in Samsung’s web-engine table. Advice for a newer Chromium-based TV app needs separate testing here.

Confirm the exact product or platform

Check current availability for your device and market through the cited publisher.
CheckManufacturer or publisher evidence
PlatformSamsung Tizen
PublisherSamsung
Applicable versionTizen 2.4
Model year2016
Platform targetTizen 2.4
Documented web engineWebKit r152340
Example model group16TV_PREMIUM
Representative model codesUKS8000 and UKU6400

What to do on your device

  1. Check the complete model code against 16TV_PREMIUM. Examples in Samsung’s table include UKS8000 and UKU6400.
  2. Ask for an explicitly supported build before any reset. Samsung’s model table says its old TV Extension 2.0 is no longer supported.
  3. Record the app publisher, country of the TV store and installed software version before troubleshooting a missing app.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Sources and further reading