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Device and app evidence

Identify VIDAA on a Hisense TV before looking for an app · IPTV setup and compatibility

Use the full Hisense model and local support page to distinguish VIDAA from Google TV and find the correct native app store.

IPTV Complete Forum editorial desk

Read the model suffix, especially with an imported TV

Hisense uses more than one television platform. The UK 65U7NQTUK product page identifies a VIDAA model. Hisense USA identifies the 65U7N as Google TV. Both can be described as a 65-inch U7N in a conversation or listing. The extra characters on the model code change which app instructions apply.

Find the model label on the set or its software information page. Search the manufacturer’s support pages for the country in which that exact model was sold. Look for the operating system in Specifications, then compare it to the TV’s home interface. An external HDMI box can make the screen look like Google TV even when the television’s own interface is VIDAA.

Model or sourcePlatformWhere to look
Hisense UK 65U7NQTUKVIDAAUse the television’s native app catalogue and UK model documentation.
Hisense US 65U7NGoogle TVUse Google TV’s Apps tab on the television.
Separate box on HDMIThe box’s platformSwitch inputs or open the television’s own home screen to identify each device.

Look for the actual player in the native catalogue

  1. Open the TV’s own Home screen and confirm the app catalogue you are searching.
  2. Use the exact publisher and player title. If an app is absent, check the full model, software version and supported country with the publisher.
  3. Try a known supported app to confirm that the native catalogue and internet connection work on the TV.
  4. If the intended player remains unavailable, a supported HDMI device gives you an independent app platform.

Keep casting separate from the native app decision

The UK model also lists AirPlay 2 in its specifications. Casting can be useful when the sender app supports it, but it does not establish that the television’s native store carries the same player. Test that viewing mode separately and include the sending device when you report a problem.

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