Refresh MYTVOnline 3 channel data

2026-11-13

Formuler documents a manual and automatic refresh for MYTVOnline 3. Refreshing the programme guide and refreshing a provider’s content data are distinct operations.

Confirm the exact product or platform

What to do on your device

1. Open MYTVOnline 3’s Content Manager and locate Data Sync.
2. Use the content refresh for a stale lineup, then verify a known channel that should have changed.
3. If the channel is present but its schedule is wrong, check the EPG refresh and matching before re-entering portal details.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Choose between updating channels and updating programmes

If a newly authorised channel is missing from the channel list, open the content data refresh in MYTVOnline 3. If the channel plays and only the programme grid is stale, use the EPG data refresh instead. Formuler documents both operations under Content Manager and Data Sync. Record which one you ran and when.

An illustrative case is a provider announcing a new regional news feed. Compare the specific channel’s name and edition after a content refresh. If it appears but the schedule remains empty, keep the channel list and inspect whether the service delivers programme data for that edition. Repeatedly refreshing all sources will obscure which part changed.

Verify that a refresh reached the screen you use

Formuler notes that refreshed content may need the Refresh Contents action or a restart of MYTVOnline 3 before the changes are shown. Afterward, open the main list rather than only a saved favourite. The old favourite might still point to a different edition. Check one known programme and note the clock time if the guide remains behind.

Check whether the operator has published the new rows in that feed. Share the exact channel name, the device and MYTVOnline version, whether the picture works, and the time of the last refresh with the operator. Leave the portal address and account details out of a public message.