Device and app evidence
Check iPhone and iPad subtitle preferences
Apple documents a Subtitles and Captioning accessibility setting. Check app track availability and system caption preference as separate steps.
Apple documents a Subtitles and Captioning accessibility setting. Check app track availability and system caption preference as separate steps.
Confirm the exact product or platform
| Check | Manufacturer or publisher evidence |
|---|---|
| Platform | iOS and iPadOS |
| Publisher | Apple |
| Settings area | Accessibility, Subtitles and Captioning |
| Test input | Title with an existing caption track |
What to do on your device
- Open a permitted title known to contain a subtitle or caption track.
- Select the app’s caption track, then review Settings, Accessibility, Subtitles and Captioning if the default or style is wrong.
- Record the app and system version if the expected track works on one Apple device and is missing on the other.
Test the viewing task
Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.