Device and app evidence
Check an iPhone or iPad app’s system requirement
Apple documents how to identify the installed iOS or iPadOS version. Compare that value with the exact App Store listing for the player and device.
Apple documents how to identify the installed iOS or iPadOS version. Compare that value with the exact App Store listing for the player and device.
Confirm the exact product or platform
| Check | Manufacturer or publisher evidence |
|---|---|
| Platform | iOS and iPadOS |
| Publisher | Apple |
| Local evidence | Device model and installed iOS or iPadOS version |
| Store evidence | Platform-specific Compatibility section |
What to do on your device
- Record the model and software version from Settings.
- Read the intended app’s App Store Compatibility section for iPhone or iPad.
- If the installed version falls below the requirement, check Apple’s supported update options and the publisher’s device list.
Test the viewing task
Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.