Device and app evidence

Identify a MAG Linux software image before updating

Infomir distinguishes different software image types and operator customizations in the Linux set-top-box documentation. A matching retail model number alone may be…

Infomir distinguishes different software image types and operator customizations in the Linux set-top-box documentation. A matching retail model number alone may be insufficient.

Confirm the exact product or platform

Check current availability for your device and market through the cited publisher.
CheckManufacturer or publisher evidence
PlatformLinux WebKit
PublisherInfomir
Evidence to captureExact model, software family and software version
Separate familiesWebKit Linux, RDK-V and Google TV

What to do on your device

  1. Record the full model identifier and installed software from the unit.
  2. Check the official model documentation and ask the service about updates if it manages the software.
  3. Keep the device powered during its supported update path and retest the portal and one local item after restarting.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Sources and further reading