Device and app evidence
Find Google TV apps when using Apps only mode
Google documents Apps only mode as a profile setting that removes personalized recommendations. Check the profile and app installation separately when a tile goes missing.
Google documents Apps only mode as a profile setting that removes personalized recommendations. Check the profile and app installation separately when a tile goes missing.
Confirm the exact product or platform
| Check | Manufacturer or publisher evidence |
|---|---|
| Platform | Google TV |
| Publisher | |
| Menu | Settings, Accounts and Sign In, profile |
| Scope | Google TV profile |
What to do on your device
- Open Settings, Accounts and Sign In, then the affected profile and inspect Apps only mode.
- Confirm whether the desired app is installed before treating a missing recommendation row as an app fault.
- If installing an app, check search or the Apps tab and follow Google’s official app flow.
Test the viewing task
Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.