Device and app evidence

Check browser media capability for one codec profile

Browser media APIs can report support for a specified MIME type and codecs or a playback configuration. Results depend on the device and the exact declaration.

Browser media APIs can report support for a specified MIME type and codecs or a playback configuration. Results depend on the device and the exact declaration.

Confirm the exact product or platform

Check current availability for your device and market through the cited publisher.
CheckManufacturer or publisher evidence
PlatformWeb browsers
PublisherMDN Web Docs
Lightweight type checkHTMLMediaElement.canPlayType
Configuration checkMediaCapabilities.decodingInfo

What to do on your device

  1. Record browser version, MIME type and declared codec from a test source that you are allowed to inspect.
  2. Compare the browser’s reported capability with actual playback using a known sample.
  3. For service playback that still fails, record the result and error for the publisher without posting private account data.

Test the viewing task

Use one authorized programme with a known audio or caption track. Check the same task after the documented change. If the result differs, report the model, OS or app version and the format or connection that the guide above applies to.

Sources and further reading