Editorial answer
What EPG format should I use?
XMLTV is common; the channel IDs in the guide must match the playlist mapping.
XMLTV is common; the channel IDs in the guide must match the playlist mapping.
A practical check
Verify the exact input type in your player. XMLTV files use a channel identifier that programme records refer back to. Check that both records are present for the programme you want to test.
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Include the exact device, app version, time of the issue and one thing you changed.